FAQ

Est-ce que notre site est sécurisé ?

Notre site est sécurisé pour vous offrir une expérience d'achat sans souci. Toutes vos informations personnelles sont protégées par des protocoles de sécurité avancés.

Nous respectons votre vie privée ! Toutes les informations que vous nous fournissez sont protégées par un système de sécurité robuste pour éviter tout accès non autorisé.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay and Google Pay. Our payment process is secure and encrypted for your safety.

Can I change or cancel my order after I place it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, changes may not be possible.

Yes, we ship internationally.

Yes, we ship to many countries around the world. Shipping costs and delivery times for international orders are calculated at checkout.

How long does delivery take?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available during checkout.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50. For orders under $50, standard shipping charges apply.

Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website or on the carrier's website.

How do I find my size?

We include a detailed size guide on every product page. For more help, check out our How to Measure guide or contact us — we're happy to help!